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Terms and Conditions

 

General:

"Soundlab" means Soundlab Limited. "Products" means the product and or services supplied by Soundlab to the Customer. "Customer" means the user or entity purchasing the Products.

 

Payment terms:

All payments must be made within 7 days of checkout, otherwise Soundlab reserved the right to cancel the order without prior notice. Payment methods including Internet Banking and Credit Card through Paypal secure payment system.

 

Prices:

All prices are quoted in New Zealand Dollar and GST inclusive. The purchase price for the products is as per Soundlab’s website quoted price, which is current at the time when Customer places the order/online checkout for the products. Soundlab may alter its prices without prior notice. 

 

Freight and Insurance:

Items purchased through Soundlab website are usually shipped within the next working day after receipt of payment. Customer MUST refer to "Delivery" section for further details before check out.

 

Stock Items and Back-Orders:

All products are subject to availability. Back-Order items will be shipped as soon as possible, upon arrival from the manufacturer / distributor. Please take shipping time into consideration.

 

Product Return / Refund policy:

We do not have to provide a refund if you change your mind about a particular purchase, or incompatibility issues where a product was incorrectly selected, please choose carefully.  In cases where Soundlab agree to the return of a product, the Customer will be credited at invoice value less any freight content and a re-stocking fee of 15%. However, if the products are faulty, Soundlab will meet our obligations under the Consumer Guarantees Act to provide a remedy. If Product was delivered incorrectly or with damage, the customer must notify Soundlab in writing/e-mail within three days of receipt of the product. The notification must include the invoice number, your name, address, and brief description of the damage and/or relevant details.

 

Liability:

Soundlab will not be liable for loss, damage or injury to the Customer or to any other person or to the property of the Customer or any other person arising out of the use or possession of the Products. No warranty is expressed or implied as to the quality or fitness of the Products for any particular purpose or otherwise.

 

Errors and Omissions:

Soundlab endeavours to provide the most current and accurate information on our website including stock levels, however, we cannot be responsible for any errors in pricing and stock levels. Soundlab reserves the right to correct any error or omission in any prices, fees, charges, quotation, advertising at any time without prior notice or liability to you or any other person.

 

Ownership and title:

Ownership and title of the Products do not pass to the Customer until payment in full to Soundlab. Soundlab reserves the right to collect unpaid products by peaceful means.

 

Damage to your computer:

Soundlab make every effort to ensure that our website is free from viruses or defects. However, Soundlab cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that of screen out anything that may damage it. Soundlab will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

 

Privacy:

Soundlab treats privacy issue seriously and strives to protect the privacy and security of all clients, supplier and subscribers.

 

Governing Law:

The contract and its terms are governed by, and shall be construed in accordance with, the laws of New Zealand. Any dispute under them shall be subject to the jurisdiction of the Courts of New Zealand.